Managed IT Support
Why Microsysnet
- Tailor your solution to your organization’s needs
- Flexible Outsourcing for Sustained Growth
- Realize Measurable Value in Your Processes and Systems
INHOUSE VS OUTSOURCES
IN-HOUSE
- The customer takes on an internal staff member who is responsible for IT. Staff member is seldom equipped with proper network management tools due to extremely high costs.
- Maintenance work is performed manually during office hours
- Management Tool License Renewal on yearly basis
- Highly trained staff required
- Dedicated IT staff for live monitoring
- On Going Administration & Support
TRADITIONAL OUTSOURCED BREAK-FIX IT SUPPORT
- Proper network management tools are seldom deployed at the client’s premises due to prohibitive pricing.
- Maintenance work performed manually during office hours.
- No Management Tool Used
- No Resources
MICROSYSNET’S MANAGED SERVICES
- Microsysnet is tasked with maintaining the network at a fixed monthly cost.There are no extra costs, so the customer can budget for IT support with accuracy.
- All maintenance tasks are performed out of office hours.
- No license Recurring Fees
- Staff training, skills redundancy, etc. is the responsibility of Microsysnet.
- Microsysnet Central Management Console for Monitoring
- Dedicated Staff for day to day administration and support
Cost Comparison
Stressed by the choice of outsourced or Managed Services vs. in-house IT support?- You want the option that reduces costs and increases results…
- You want to expand productivity of e-mail, ERP, Web-based applications, e-commerce, and databases…
- You need to maintain a complex system of multiple servers, switches, and routers…
- 1.Does your organization have existing staff with appropriate skills to manage, troubleshoot, and devote time to your computers and networks?
◦ Can and should that staff be reassigned to the IT department?
◦ What impact will that have on other work getting done? - 2.If you have available staff but their skill set is not right for effectively managing IT, is retraining a possibility?
- 3.Would working with an outsourced IT service provider bring a level of skill to the organization that cannot be duplicated easily in-house?
- 4.How would outsourcing affect the speed at which issues are resolved and improvements implemented?
- 5.What are the costs, both in dollars and time of outsourcing versus going in-house?
Microsysnet Managed Service is different: we can work with you to evaluate the costs and benefits of outside IT consulting compared to an inside IT staff. Here are two charts that can guide you.
99% Uptime Guarantee is true, we never faced a downtime for the IT systems, pro-active IT support help us to tackle the issue before it occurs which enable the business continuity of AROGYA.
Arogya
Managed Online PC support made it simple, there help desk and online call response time is excellent backed by cloud products and technology help us not to relay on in-house IT team or expensive IT servers to maintain.
Dunamis
We started with 2 location which is expand to 5 location within a period of 1 year backed by Microsysnet IT Support. We would not be functioning … at all … without the Managed Support and Product services provided by Microsysnet, they are able to literally get everyone functioning the same as always — which, in my mind, is just amazing.
LYNCHPIN
Microsysnet is currently taking care of complete infrastructure of JAIN with Managed service platform which is really help us to focus on our core business. If something minor happens, they are quick and efficient to answer the call! Great service.
JAIN & Partners
Microsysnet’s Managed support system help us to centrally monitor our Network and User Support System, 39% cost savings doesn’t even take into account the fact that our IT Network spanned across GCC and South Asia Region are monitored 24 hours a day. We also have access to knowledgeable, fully-trained IT professionals; this knowledge and expertise would be costly and virtually impossible to replicate with internal staff.
MEPCO Gulf
Microsysnet Managed services cost far less than doing IT in-house. We save 60% in annual IT costs for past 4 years with Microsysnet followed 99% uptime– and that’s direct cost savings only along with business continuity! To do IT in-house at the same expenditure level (compared managed services), I would have two really stressed overworked staff, aged equipment, and a lot of issues.